FAQ’S

What does venue hospitality include?

Venue hospitality typically includes premium amenities such as exclusive access to lounges or suites, gourmet catering, complimentary drinks, VIP parking, dedicated entrance lanes, and sometimes even meet-and-greet opportunities with performers or athletes.

How can I book venue hospitality packages?

Venue hospitality packages can usually be booked through Ticketmaster. View relevant pages for more information on with this guide.

Are there different levels of venue hospitality available?

Yes, venue hospitality packages often come in various levels or tiers, allowing guests to choose the package that best suits their preferences and budget. These levels may offer different amenities and seating options.

Can I customize a hospitality package to suit my needs?

Many venues and hospitality providers offer the flexibility to customise packages to some extent, allowing guests to add or remove certain amenities based on their preferences. Book with Ticketmaster online today.

Are VIP tickets transferable or refundable?

The transferability and refundability of VIP tickets depend on the terms and conditions set by the event organiser or ticket provider. Some VIP tickets may be transferable or refundable with certain restrictions, while others may be non-transferable and non-refundable.

Can I upgrade my standard ticket to a VIP ticket?

Whether you can upgrade a standard ticket to a VIP ticket depends on the event organiser’s policies. Some events may offer ticket upgrades, while others may not allow upgrades once tickets have been purchased. All available on Ticketmaster.

Is there a minimum number of guests required to book venue hospitality?

The minimum number of guests required to book venue hospitality varies depending on the venue and the specific hospitality package being offered. Some packages may have a minimum guest requirement, while others may allow individual bookings. View the booking requirements when purchasing on the Ticketmaster site.

What is the dress code for venue hospitality areas?

The dress code for venue hospitality areas varies depending on the event and the venue. While some events may have a specific dress code, such as business casual or cocktail attire, others may be more casual. It’s advisable to check the event’s dress code policy beforehand.

Can I access the hospitality area before the event starts?

Access to the hospitality area before the event starts depends on the event organiser’s policies. Some venues may allow early access to hospitality areas, while others may restrict access until a certain time.

Will there be dedicated VIP entrances or parking areas?

Many events offer dedicated VIP entrances and parking areas to provide VIP ticket holders with a seamless and convenient experience. However, the availability of dedicated entrances and parking areas may vary depending on the event and the venue.

Are there any age restrictions for guests in hospitality areas?

Age restrictions for guests in hospitality areas vary depending on the event and the venue. Some hospitality areas may be restricted to guests of a certain age or older, while others may be open to guests of all ages.